patient care at our veterinary hospital  Omaha, NE

At The Pet Clinic, Your Pet’s Comfort and Care Are Our Top Priorities

Whether you are a new client or a long-time friend of The Pet Clinic, every part of our practice is designed with one goal in mind: protecting your pet’s health and happiness in a stress-free environment. From the moment you arrive to the time you head home, our team works to make each visit as calm and positive as possible.

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How We Make Every Visit Calm and Positive

  • A Stress-Free Visit Starts Here: We prioritize your pet’s well-being from the moment they arrive. Separate waiting areas for dogs and cats provide a peaceful space, reducing anxiety and minimizing chaos.
  • Quick and Calm Transitions: We aim to move your pet into an exam room quickly to avoid unnecessary stress.
  • A Soothing Environment: Calming pheromone plug-ins help pets feel secure, warm fleece blankets await our feline friends and a variety of treats help our dog patients feel at ease.
  • Comfortable Exams: Whether it is on the table, in your lap or on the floor, we tailor each exam to where your pet is most comfortable. We never rush them or force a situation.
  • Gentle Handling: We never abruptly take carriers apart, we never scruff cats and we use minimal restraint with dogs so they stay at ease.
  • Trained in Stress-Free Handling: Our entire team is trained in low stress handling techniques.
  • Transparency and Involvement: You can be as involved as you would like in your pet’s care, including being present for medication administration, sample collection and some procedures.
  • Always More Than Just Treatment: Our team is ready to answer your questions and offer guidance on nutrition, behavior and preventive care.
  • Comfort for Hospitalized Pets: Pets who need hospitalization receive constant, compassionate care in a clean, safe and enriched environment. They are walked often, comforted with fleece blankets and even hand-fed if needed.
  • Pain Management Matters: Pain management is at the heart of our approach. Our team is skilled at recognizing subtle signs of discomfort, and we offer options such as laser therapy alongside medication.
  • A Warm Welcome Anytime: Feel free to stop by anytime to get a weight check and a treat for your pet.

Caring for Family

At The Pet Clinic, we are not just treating pets. We are caring for family. From routine checkups to sick visits and surgery, you can trust that your pet will always be treated with kindness, patience and the highest level of professional care. We also offer financing through Pay With Cherry to help make care more manageable. Learn more about why families choose us or visit our New Clients page.

Patient Care FAQs

How does The Pet Clinic reduce stress during visits?

We offer separate dog and cat waiting areas, quick moves to exam rooms, pheromone diffusers, warm blankets, treats and low stress handling by our entire team.

Can I be present for my pet’s treatments?

Yes. We welcome you to be as involved as you would like, including during medication administration, sample collection and some procedures.

Do you scruff cats during exams?

No. We never scruff cats and we use minimal restraint with dogs.

How are hospitalized pets cared for?

Hospitalized pets receive constant care in a clean, enriched environment, with frequent walks, fleece blankets and hand-feeding when needed.

How do you manage pain in pets?

Our team watches for subtle signs of discomfort and uses medication, local anesthesia and laser therapy to keep pets comfortable.

Can I stop by just to weigh my pet?

Yes. You are welcome to stop by anytime for a weight check and a treat.

Do you have separate waiting areas for dogs and cats?

Yes. Separate waiting areas help reduce stress for both dogs and cats.

Experience Our Patient-First Approach

See why so many families trust us with their pets. Call The Pet Clinic at (402) 330-3096 or request an appointment in Omaha, NE .

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