FAQs

What types of pets does The Pet Clinic treat?

We care for dogs and cats as well as ferrets, rabbits, guinea pigs, hamsters, rats and other pocket pets and reptiles. We do not treat birds.

Is The Pet Clinic accepting new clients?

Yes. We welcome new clients from Omaha and nearby communities. Visit our New Clients page to learn what to expect, or call (402) 330-3096 to schedule your first visit.

What are your hours?

We are open Monday through Thursday from 8:00 am to 7:00 pm, Friday from 8:00 am to 6:00 pm, and Saturday from 8:00 am to 2:00 pm. Surgery drop-off begins at 7:15 am.

Where is The Pet Clinic located?

Our hospital is located at 2509 S. 140th Circle, Omaha, NE 68144, convenient to West Omaha, Millard, La Vista, Ralston, Papillion and Elkhorn.

Is The Pet Clinic AAHA accredited?

Yes. We are accredited by the American Animal Hospital Association, which evaluates hospitals on roughly 900 standards of veterinary care. Learn more on our AAHA Accreditation page.

Is The Pet Clinic independently owned?

Yes. The Pet Clinic was founded in 1982 by Dr. Barbara Teter and Dr. Carol Curry and is now owned by Dr. Michelle Hanna and her husband Mike, keeping the practice independent and family-owned.

How often should my pet have a wellness exam?

Most adult dogs and cats should have a wellness exam at least once a year. Puppies, kittens and senior pets often benefit from more frequent visits.

Which vaccines does my pet need?

Vaccine needs depend on your pet’s age, species, lifestyle and health history. Our veterinarians build a personalized plan during each visit as part of our vaccine and parasite control services.

Do you see sick pets without a regular appointment?

We reserve time for sick visits so pets who are not feeling well can be seen as quickly as possible. Please call us first so our team can prepare for your arrival.

What makes your visits low stress?

Our team is trained in low stress handling. We use separate dog and cat waiting areas, calming pheromones, treats, warm blankets and gentle restraint so pets feel safe.

Do you offer dental cleanings for pets?

Yes. We perform professional dental cleanings and oral surgery under anesthesia, along with digital dental X-rays to evaluate the teeth below the gumline.

What surgeries do you perform?

We perform spays, neuters, mass removals, soft tissue procedures and more, often using laser surgery for less bleeding, less pain and faster recovery. Learn more about pet surgery.

What diagnostic tools do you have on site?

Our hospital offers an in-house laboratory and pharmacy, digital X-rays, ultrasound and endoscopy, so many results are available the same day.

Can you help with my pet’s behavior problems?

Yes. Our behavior consultations address issues like anxiety, aggression, fear and unwanted habits with positive, practical strategies.

Do you microchip pets?

Yes. Microchipping is a quick, safe procedure that gives your pet a permanent form of identification if they are ever lost.

Do you offer payment options?

We offer financing through Cherry, which lets you split the cost of care into monthly payments. Visit our Pay With Cherry page to learn more.

Can I stay with my pet during treatment?

In many cases, yes. We welcome you to be as involved as you like in your pet’s care, including being present for medications, sample collection and some procedures.

How do you help families with end-of-life decisions?

Our end of life care team offers a private entrance, a quiet room, gentle premedication and guidance on cremation and burial options.

Do you provide second opinions?

Yes. We are happy to review your pet’s records and provide a second opinion on a diagnosis or treatment plan.

How do I schedule an appointment?

Call us at (402) 330-3096 or use our online appointment request form.